Maximizer Technical Support
Advoco Solutions technical telephone support provides you with priority access to our Maximizer consultants. This service covers systems from Maximizer Enterprise 5 to Maximizer CRM 10.5
As part of this service you receive:
- Unlimited access to our technical support desk for any technical issues.
- 24-7 case logging via our Customer Portal
- Service pack/hot fix guidance
- Priority line & email address for case logging during normal working hours.
- Guaranteed response time to all cases logged via email, telephone, or our customer portal.
- Remote access tools that let us investigate and repair without wasting your time.
- Case management ensuring that your case is resolved as soon as possible (this includes escalation to Maximizer Software if necessary)
Maintaining a usable CRM system is vital. For a quotation for technical support please complete an enquiry form.
We also provide PC and Network support. General IT problems can effect any application, we can provide you support on your IT infrastructure and Maximizer.
If you don't have a support contract with us, you can still log a case with us. We can provide ad-hoc support where necessary. To submit a support case to Advoco Solutions please log your case here.