Starter Advoco
SOHO Advoco
SOHO+ Advoco
Standard Advoco
Standard+ Advoco
Enhanced Advoco
Enhanced+
Advoco Starter Features & Specifications
Our Starter IT Support Plan is ideal for one-man bands and start-up businesses, using fewer than five machines. For just a small monthly fee, enjoy the peace of mind that comes with email support, security management and remote IT help that means we can fix issues without interrupting your day.
4 Desktops & Laptops Included |
Business Hours Email Support Included |
Business Hours Telephone Support |
Remote Access Support |
End User Customer Portal |
OS Patch Management |
Security Management |
Advoco SOHO Features & Specifications
If your small business is running up to seven computers, then our SOHO package is ideal for your needs. Enjoy all the benefits of our starter package, plus remote support, pro-active monitoring of your network and the additional advantage of telephone support.
7 Desktops & Laptops Included |
1 Health Check Visit (included per year) |
Business Hours Email Support Included |
Business Hours Telephone Support |
Remote Access Support |
End User Customer Portal |
OS Patch Management |
Security Management |
Pro-Active Network Monitoring |
Remote Server Management |
Advoco SOHO+ Features & Specifications
Our SOHO+ IT Support Plan is aimed at the small-but-growing business, providing support for up to 10 PCs, while also accommodating one new computer install per year.
You will also receive an on-site health check every 6 months, along with all the other remote support benefits (email, telephone and network monitoring) of the regular SOHO package.
10 Desktops & Laptops Included |
1 New Computer Installation (included per year) |
2 Health Check Visits (included per year) |
Business Hours Email Support Included |
Business Hours Telephone Support |
Remote Access Support |
End User Customer Portal |
OS Patch Management |
Security Management |
Pro-Active Network Monitoring |
Remote Server Management |
Advoco Standard Features & Specifications
An ideal IT support service plan for ambitious small businesses. Our Standard package takes into account your plans for growth by offering 3 new computer installs each year. It also provides support for up to 20 existing PCs.
Customers taking out our Standard IT support plan also receive 3 on-site visits from us every year, ensuring your IT infrastructure is always optimised for business performance.
20 Desktops & Laptops Included |
3 New Computer Installations (included per year) |
3 Health Check Visits (included per year) |
Business Hours Email Support Included |
Business Hours Telephone Support |
Remote Access Support |
End User Customer Portal |
OS Patch Management |
Security Management |
Pro-Active Network Monitoring |
Remote Server Management |
3rd Party Liaison Co-ordinator |
Project Management |
Advoco Standard+ Features & Specifications
Our Standard+ IT plan scales support up to 35 PCs, with the provision for 6 additional installs each year. As well as all the standard phone and email support, you will also receive quarterly health-check visits from our experts
The Standard+ package provides protection and peace of mind for approx. £18.50 per machine per month.
35 Desktops & Laptops Included |
6 New Computer Installations (included per year) |
4 Health Check Visits (included per year) |
Business Hours Email Support Included |
Business Hours Telephone Support |
Remote Access Support |
End User Customer Portal |
OS Patch Management |
Security Management |
Pro-Active Network Monitoring |
Remote Server Management |
3rd Party Liaison Co-ordinator |
Project Management |
Advoco Enhanced Features & Specifications
For larger companies heavily dependent on their IT infrastructure, our Enhanced package provides support for up to 50 PCs, a health-check every two months – and exclusive access to loan equipment that can bring you the hardware you need, when you need it.
You will also gain access to our out-of-hours support (only available to customers on the Enhanced and Enhanced+ package) to bolster our support relationship with you for those early starts and late nights in the office.
50 Desktops & Laptops Included |
9 New Computer Installations (included per year) |
6 Health Check Visits (included per year) |
Business Hours Email Support Included |
Business Hours Telephone Support |
Remote Access Support |
End User Customer Portal |
OS Patch Management |
Security Management |
Loan Equipment |
Pro-Active Network Monitoring |
Remote Server Management |
Internal IT Cover |
3rd Party Liaison Co-ordinator |
Project Management |
Advoco Enhanced+ Features & Specifications
The gold standard of IT support for established businesses, our Enhanced+ package covers up to 75 PCs and accommodates for 12 new installations every year.
Enjoy access to our out of hours support, take advantage of first-class loan equipment when you need it, and benefit from our only IT support plan to offer a site-visit every single month. All for a price that works out at just £18 per machine per month.
75 Desktops & Laptops Included |
12 New Computer Installations (included per year) |
12 Health Check Visits (included per year) |
Business Hours Email Support Included |
Business Hours Telephone Support |
Remote Access Support |
End User Customer Portal |
OS Patch Management |
Security Management |
Loan Equipment |
Pro-Active Network Monitoring |
Remote Server Management |
Internal IT Cover |
3rd Party Liaison Co-ordinator |
Project Management |