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Your Selection

Advoco
Starter

Desktops & Laptops Included

5

Servers Included

0

New Computer Installs Included (Remote) Included Per Year

0

Health Check Visits Included Per Year

0
more info
Your Selection

Advoco
SOHO

Desktops & Laptops Included

5

Servers Included

1

New Computer Installs Included (Remote) Included Per Year

0

Health Check Visits Included Per Year

1
more info
Your Selection

Advoco
SOHO+

Desktops & Laptops Included

10

Servers Included

1

New Computer Installs Included (Remote) Included Per Year

1

Health Check Visits Included Per Year

2
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Your Selection

Advoco
Standard

Desktops & Laptops Included

20

Servers Included

1

New Computer Installs Included (Remote) Included Per Year

3

Health Check Visits Included Per Year

3
more info
Your Selection

Advoco
Standard+

Desktops & Laptops Included

35

Servers Included

1

New Computer Installs Included (Remote) Included Per Year

6

Health Check Visits Included Per Year

4
more info
Your Selection

Advoco
Enhanced

Desktops & Laptops Included

50

Servers Included

1

New Computer Installs Included (Remote) Included Per Year

9

Health Check Visits Included Per Year

6
more info
Your Selection

Advoco
Enhanced+

Desktops & Laptops Included

70

Servers Included

1

New Computer Installs Included (Remote) Included Per Year

12

Health Check Visits Included Per Year

12
more info
Advoco
Starter
Advoco
SOHO
Advoco
SOHO+
Advoco
Standard
Advoco
Standard+
Advoco
Enhanced
Advoco
Enhanced+

Advoco Starter Features & Specifications

Our Starter IT Support Plan is ideal for one-man bands and start-up businesses, using fewer than five machines. For just a small monthly fee, enjoy the peace of mind that comes with email support, security management and remote IT help that means we can fix issues without interrupting your day.


5 Desktops & Laptops Included
Business Hours Email Support Included
Business Hours Telephone Support
Remote Access Support
End User Customer Portal
OS Patch Management
Security Management

Advoco SOHO Features & Specifications

If your small business is running a server connected to up to five computers, then our SOHO package is ideal for your needs. Enjoy all the benefits of our starter package, plus remote support for your server, pro-active monitoring of your network and the additional advantage of telephone support.


5 Desktops & Laptops Included
1 Server Included
1 Health Check Visit (included per year)
Business Hours Email Support Included
Business Hours Telephone Support
Remote Access Support
End User Customer Portal
OS Patch Management
Security Management
Pro-Active Network Monitoring
Remote Server Management

Advoco SOHO+ Features & Specifications

Our SOHO+ IT Support Plan is aimed at the small-but-growing business, providing support for up to 10 PCs and 1 Server, while also accommodating one new computer install per year.

You will also receive an on-site health check every 6 months, along with all the other remote support benefits (email, telephone and network monitoring) of the regular SOHO package.


10 Desktops & Laptops Included
1 Server Included
1 New Computer Installation (included per year)
2 Health Check Visits (included per year)
Business Hours Email Support Included
Business Hours Telephone Support
Remote Access Support
End User Customer Portal
OS Patch Management
Security Management
Pro-Active Network Monitoring
Remote Server Management

Advoco Standard Features & Specifications

An ideal IT support service plan for ambitious small businesses. Our Standard package takes into account your plans for growth by offering 3 new computer installs each year. It also provides support for up to 20 existing PCs, and your Server.

Customers taking out our Standard IT support plan also receive 3 on-site visits from us every year, ensuring your IT infrastructure is always optimised for business performance.


20 Desktops & Laptops Included
1 Server Included
3 New Computer Installations (included per year)
3 Health Check Visits (included per year)
Business Hours Email Support Included
Business Hours Telephone Support
Remote Access Support
End User Customer Portal
OS Patch Management
Security Management
Pro-Active Network Monitoring
Remote Server Management
3rd Part Liaison Co-ordinator
Project Management

Advoco Standard+ Features & Specifications

Our Standard+ IT plan scales support up to 35 PCs, with the provision for 6 additional installs each year. As well as all the standard phone and email support, you will also receive quarterly health-check visits from our experts

 

The Standard+ package provides protection and peace of mind for approx. £15 per machine per month.


35 Desktops & Laptops Included
1 Server Included
6 New Computer Installations (included per year)
4 Health Check Visits (included per year)
Business Hours Email Support Included
Business Hours Telephone Support
Remote Access Support
End User Customer Portal
OS Patch Management
Security Management
Pro-Active Network Monitoring
Remote Server Management
3rd Part Liaison Co-ordinator
Project Management

Advoco Enhanced Features & Specifications

For larger companies heavily dependent on their IT infrastructure, our Enhanced package provides support for up to 50 PCs, a health-check every two months – and exclusive access to loan equipment that can bring you the hardware you need, when you need it.

 

You will also gain access to our out-of-hours support (only available to customers on the Enhanced and Enhanced+ package) to bolster our support relationship with you for those early starts and late nights in the office.


50 Desktops & Laptops Included
1 Server Included
9 New Computer Installations (included per year)
6 Health Check Visits (included per year)
Business Hours Email Support Included
Business Hours Telephone Support
Remote Access Support
End User Customer Portal
OS Patch Management
Security Management
Loan Equipment
Pro-Active Network Monitoring
Remote Server Management
Internal IT Cover
3rd Part Liaison Co-ordinator
Project Management

Advoco Enhanced+ Features & Specifications

The gold standard of IT support for established businesses, our Enhanced+ package covers up to 70 PCs and accommodates for 12 new installations every year.

Enjoy access to our out of hours support, take advantage of first-class loan equipment when you need it, and benefit from our only IT support plan to offer a site-visit every single month. All for a price that works out at just £10 per machine per month.


70 Desktops & Laptops Included
1 Server Included
12 New Computer Installations (included per year)
12 Health Check Visits (included per year)
Business Hours Email Support Included
Business Hours Telephone Support
Remote Access Support
End User Customer Portal
OS Patch Management
Security Management
Loan Equipment
Pro-Active Network Monitoring
Remote Server Management
Internal IT Cover
3rd Part Liaison Co-ordinator
Project Management