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Home>Privacy Policy

Privacy Policy

Advoco Solutions is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Advoco Solutions website and governs data collection and usage in accordance with current UK law; the Data Protection Act 1998. By using the Advoco Solutions website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

Advoco Solutions collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Advoco Solutions also collects anonymous demographic information, which is not unique to you.

 

There is also information about your computer hardware and software that is automatically collected by Advoco Solutions. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Advoco Solutions for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Advoco Solutions website.

 

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Advoco Solutions public message boards, this information may be collected and used by others. Note: Advoco Solutions does not read any of your private online communications.

 

Advoco Solutions encourages you to review the privacy statements of websites you choose to link to from Advoco Solutions so that you can understand how those websites collect, use and share your information. Advoco Solutions is not responsible for the privacy statements or other content on websites outside of the Advoco Solutions and Advoco Solutions family of websites.

 

Use of your Personal Information

Advoco Solutions collects and uses your personal information to operate the Advoco Solutions website and deliver the services you have requested. Advoco Solutions also uses your personally identifiable information to inform you of other products or services available from Advoco Solutions and its affiliates. Advoco Solutions may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

 

Advoco Solutions does not sell, rent or lease its customer lists to third parties. Advoco Solutions may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Advoco Solutions may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Advoco Solutions, and they are required to maintain the confidentiality of your information.

 

Advoco Solutions keeps track of the websites and pages our customers visit within Advoco Solutions, in order to determine what Advoco Solutions services are the most popular. This data is used to deliver customised content and advertising within Advoco Solutions to customers whose behaviour indicates that they are interested in a particular subject area.

 

Advoco Solutions websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

 

(a) Conform to the edicts of the law or comply with legal process served on Advoco Solutions or the site;

 

(b) Protect and defend the rights or property of Advoco Solutions; and,

 

(c) Act under exigent circumstances to protect the personal safety of users of Advoco Solutions, or the public.

 

Informing you about our Products and Services

By submitting any or all of your details such as first name, last name, company, email address and telephone number you are consenting to one or all of the following:

 

(a) For one of our representatives to get in touch with you if you requested such contact

 

(b) That you will receive the particular piece of information that you requested

 

(c) For us to email you appropriate and useful communications. This includes, but is not limited to:

 

(i) invitations to our webinars and events

(ii) our sales and marketing collateral, for example, eBooks, case studies, whitepapers, guides, reports, infographics, videos, blogs

(iii) promotional offers on software and services

(iv) information on software updates, new releases and software enhancement products

(v) developments with Advoco Solutions

(vi) important information pertaining to our working relationship with you e.g. special opening hours during holiday seasons

 

You can update your communication preferences via our Preference Centre, which is located in the footer of sales, marketing and technical emails that you receive from us.

 

Use of Cookies

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. The Advoco Solutions website may use “cookies” to help you personalise your online experience.

 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you complete a contact form on the Advoco Solutions website, a cookie helps Advoco Solutions to recall your specific information on subsequent visits, should you want to complete another enquiry form. This simplifies the process of recording your personal information, such as name, email address, contact number, and so on. When you return to the same Advoco Solutions website, the information you previously provided can be retrieved, so you can easily use the Advoco Solutions features that you customised.

 

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Advoco Solutions services or web sites you visit. Your use of the Advoco Solutions website acts as your consent to the use of our cookies. You have the option to block cookies within user settings, for a majority of web browsers.

 

Security of your Personal Information

Advoco Solutions secures your personal information from unauthorised access, use or disclosure. Advoco Solutions secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. Advoco Solutions may need to share your personal information with third parties in order to complete a commitment that we have with you. For example, this can include, but is not exhaustive of; sharing name(s) and address(s) to complete an order of equipment and its delivery, sharing name(s) and address(s) to complete purchasing or renewal of licences, purchasing of domains, and purchasing of software. When personal information (such as a name, telephone number) is transmitted to the Web site, or other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

 

Changes to this Statement

Advoco Solutions will occasionally update this Statement of Privacy to reflect company and customer feedback. Any changes will be reflected within this Statement of Privacy, and such changes will supersede previous versions.  Advoco Solutions encourages you to periodically review this Statement of Privacy to remain informed of how Advoco Solutions is protecting your information.

 

Contact Information

Advoco Solutions welcomes your comments regarding this Statement of Privacy. If you believe that Advoco Solutions has not adhered to this Statement, please contact Advoco Solutions at contactus@advoco-solutions.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.