Starter Advoco
SOHO Advoco
SOHO+ Advoco
Standard Advoco
Standard+ Advoco
Enhanced Advoco
Enhanced+
Advoco Starter Features & Specifications
Our Starter IT Support Plan is ideal for micro or start-up businesses, with up to 4 computers.
For just a small monthly fee, enjoy the peace of mind that comes with access to Telephone and Email Support, Endpoint and Email Security Management and Remote Monitoring and Management.
That means we can fix issues without interrupting your day.
4 Desktops & Laptops Included |
Business Hours Email Support |
Business Hours Telephone Support |
Remote Monitoring |
Remote Management |
Secure Remote Access |
OS Update Management |
Endpoint Security Management |
Email Security Management |
Firewall Security Management |
End User Case Creation |
Domain Protection |
Advoco SOHO Features & Specifications
If your small business is running up to seven computers, then our SOHO package is ideal for your needs. Enjoy all the benefits of our Starter Support Plan, plus the added benefit of an On-site Health Check of your supported computers every 12 months.
Firewall Security Management and DMARC Monitoring of your domain name is also included, and not only that, we will give you 5% discount on any consultancy time that you require.
7 Desktops & Laptops Included |
1 Health Check Visit (included per year) |
Business Hours Email Support |
Business Hours Telephone Support |
Out of Hours Email Support |
Remote Monitoring |
Remote Management |
Secure Remote Access |
OS Update Management |
Endpoint Security Management |
Email Security Management |
Firewall Security Management |
End User Case Creation |
Domain Protection |
5% Consultancy Discount |
Advoco SOHO+ Features & Specifications
Our SOHO+ IT Support Plan is aimed at the small-but-growing business, providing support for up to 10 computers, while also accommodating one new computer install per year.
You will also receive an On-site Health Check every 6 months, along with all the other remote support benefits (email, telephone and network monitoring) of the regular SOHO package.
Not only that, we will give you 6% discount on any consultancy time that you require.
10 Desktops & Laptops Included |
1 New Computer Installation (included per year) |
2 Health Check Visits (included per year) |
Business Hours Email Support |
Business Hours Telephone Support |
Out of Hours Email Support |
Remote Monitoring |
Remote Management |
Secure Remote Access |
OS Update Management |
Endpoint Security Management |
Email Security Management |
Firewall Security Management |
End User Case Creation |
Domain Protection |
6% Consultancy Discount |
Advoco Standard Features & Specifications
An ideal IT support service plan for ambitious small businesses. Our Standard package takes into account your plans for growth by offering 3 new computer installs each year. It also provides support for up to 20 computers.
Customers taking out our Standard IT support plan also receive 3 On-site Health Check visits from us every year, ensuring your IT infrastructure is always optimised for business performance.
Not only that, we will give you 7% discount on any consultancy time that you require.
20 Desktops & Laptops Included |
3 New Computer Installations (included per year) |
3 Health Check Visits (included per year) |
Business Hours Email Support |
Business Hours Telephone Support |
Out of Hours Email Support |
Remote Monitoring |
Remote Management |
Secure Remote Access |
OS Update Management |
Endpoint Security Management |
Email Security Management |
Firewall Security Management |
End User Case Creation |
Domain Protection |
7% Consultancy Discount |
Advoco Standard+ Features & Specifications
Our Standard+ IT plan scales support up to 35 computers, with the provision for 6 additional installs each year. As well as all the standard phone and email support, you will also receive quarterly On-site Health Check visits from one of our expert field engineers.
The Standard+ package provides protection and peace of mind for approx. £0.61 per computer per day.
Not only that, we will give you 8% discount on any consultancy time that you require.
35 Desktops & Laptops Included |
6 New Computer Installations (included per year) |
4 Health Check Visits (included per year) |
Business Hours Email Support |
Business Hours Telephone Support |
Out of Hours Email Support |
Remote Monitoring |
Remote Management |
Secure Remote Access |
OS Update Management |
Endpoint Security Management |
Email Security Management |
Firewall Security Management |
End User Case Creation |
Domain Protection |
8% Consultancy Discount |
Advoco Enhanced Features & Specifications
For larger companies heavily dependent on their IT infrastructure, our Enhanced package provides support for up to 50 PCs, a On-site Health Check every 2 months – and we will give you 9% discount on any consultancy time that you require.
You will also gain access to our email out-of-hours support (only available to customers on the Enhanced and Enhanced+ package) to bolster our support relationship with you for those early starts and late nights in the office.
And all of this for the equivalent of only £0.59 per computer per day.
50 Desktops & Laptops Included |
9 New Computer Installations (included per year) |
6 Health Check Visits (included per year) |
Business Hours Email Support |
Business Hours Telephone Support |
Out of Hours Email Support |
Remote Monitoring |
Remote Management |
Secure Remote Access |
OS Update Management |
Endpoint Security Management |
Email Security Management |
Firewall Security Management |
End User Case Creation |
Domain Protection |
9% Consultancy Discount |
Advoco Enhanced+ Features & Specifications
The Gold standard of IT support for established businesses, our Enhanced+ package covers up to 75 computers and accommodates for 12 new installations every year.
Enjoy access to our email out of hours support, take advantage of first-class field engineers as you benefit from our only IT support plan to offer a On-site Health Check every single month. All for a price that works out at just £0.59 per computer per day.
And for our larger customers with more than 75 computers, these can be added for just £15 per computer per month extra – and we will give you 10% discount on any consultancy time that you require.
75 Desktops & Laptops Included |
12 New Computer Installations (included per year) |
12 Health Check Visits (included per year) |
Business Hours Email Support |
Business Hours Telephone Support |
Out of Hours Email Support |
Remote Monitoring |
Remote Management |
Secure Remote Access |
OS Update Management |
Endpoint Security Management |
Email Security Management |
Firewall Security Management |
End User Case Creation |
Domain Protection |
10% Consultancy Discount |